Privacy Policy — 100cuci88

1 Introduction

100cuci88 ("we", "us", "our", "100cuci88") is the operator of the online casino and sports betting platform accessible at https://100cuci88.cam (the "Platform"). We take the privacy of our members and visitors seriously. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 100cuci88.

This Policy applies to all personal data collected through the Platform, including during account registration, identity verification (KYC), deposits and withdrawals, customer support interactions, and general platform usage. It also applies to data collected via any mobile interface or associated service operated under the 100cuci88 brand.

By using the 100cuci88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, either alone or in combination with other information.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion.
• "Data Controller" means 100cuci88, being the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of 100cuci88, pursuant to a written agreement.
• "Member" or "User" means any individual who has registered an account on the 100cuci88 Platform.
• "KYC" means Know Your Customer — the identity and verification procedures applied to Member accounts.
• "Cookies" means small text files placed on your device by the Platform to enable certain functionality and to collect usage data.
• "Sensitive Data" means categories of personal data that warrant heightened protection, such as identity document details and payment information.

3 Data We Collect

100cuci88 collects personal data in a number of categories, depending on the nature of your interaction with the Platform. The following table sets out the primary categories of personal data we collect and why we collect them:

4 How We Collect Your Data

100cuci88 collects personal data through the following methods:

4.1 Direct Interactions

When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team via Live Chat or email, or participate in any promotion, you directly provide us with personal data. This is the primary source of personal data we hold about you.

4.2 Automated Collection

When you interact with our Platform, we automatically collect certain technical and usage data through cookies, server logs, and similar technologies. This includes your IP address, browser type, device identifiers, session duration, and pages accessed. See Section 11 for more information on how we use cookies.

4.3 Third-Party Sources

In certain circumstances, 100cuci88 may receive personal data about you from third parties, including:

• Payment service providers (e.g., FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost) for the purpose of confirming transaction details;
• Identity verification services used for KYC compliance;
• Fraud detection and anti-money-laundering screening services.

5 Data Processing & Use

100cuci88 uses your personal data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. Specifically, we process your personal data to:

• Register and maintain your 100cuci88 account;
• Verify your identity and age as part of our KYC obligations (minimum age: 21);
• Process deposits and withdrawals in MYR via your chosen payment method;
• Provide access to casino games, sports betting markets, live dealer tables, and other Platform services;
• Administer bonuses, promotions, and loyalty tier benefits under our VIP programme;
• Communicate with you about your account, transactions, and any changes to our services or policies;
• Detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Monitor your wagering patterns to support our responsible gambling obligations and to offer self-help tools where appropriate;
• Comply with applicable legal and regulatory requirements;
• Improve the Platform based on aggregated and anonymised usage analysis;
• Respond to and resolve customer support enquiries and complaints.

100cuci88 will not use your personal data for purposes that are incompatible with those listed above without first providing you with appropriate notice and, where required, obtaining your consent.

6 Legal Basis for Processing

100cuci88 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform our agreement with you, including account management, payment processing, and access to gaming services;
• Legal obligation: Processing required to comply with applicable legal or regulatory requirements, including KYC, AML, and data protection laws;
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Where we have requested and you have provided clear, specific consent to a particular type of processing, such as optional marketing communications.

You have the right to withdraw any consent you have given at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing & Disclosure

100cuci88 does not sell your personal data. We share personal data only where necessary, with the following categories of recipients:

7.1 Payment Processors

We share relevant financial and identity data with payment service providers including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX, solely for the purpose of processing your MYR transactions. These providers operate under their own privacy policies and are required to handle your data securely.

7.2 Identity Verification Services

We engage third-party KYC and AML service providers to assist in verifying the identity and eligibility of members. Data shared with these providers is limited to what is strictly necessary for verification purposes.

7.3 Technology & Infrastructure Partners

Our platform relies on third-party hosting, analytics, and security service providers who may process data on our behalf as data processors. All such partners are bound by contractual obligations that require them to protect your data and to process it only on our documented instructions.

7.4 Legal & Regulatory Authorities

We may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 100cuci88, its members, or the public.

8 International Data Transfers

In the course of providing our services, certain personal data may be transferred to, stored, or processed in jurisdictions outside of Malaysia. This may occur in connection with our use of cloud-based infrastructure, game studio technology partners, and payment processing systems.

Where such transfers take place, 100cuci88 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose obligations equivalent to those applicable under relevant data protection standards. By using the 100cuci88 Platform, you acknowledge and consent to such transfers where necessary for the delivery of our services.

9 Data Retention

100cuci88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and for as long as required by applicable law or regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with 100cuci88, plus a period of up to five (5) years following account closure, to comply with legal and regulatory obligations;
• Transaction Records: Financial transaction data is retained for a minimum of seven (7) years, as required by standard financial record-keeping obligations;
• KYC Documents: Identity verification documents are retained for the period required by applicable AML and regulatory frameworks, typically a minimum of five (5) years following the end of the business relationship;
• Support Communications: Live chat transcripts and email records are retained for a minimum of two (2) years for dispute resolution and quality assurance purposes;
• Technical & Usage Data: Anonymised aggregated data may be retained indefinitely for analytical purposes. Identifiable technical data is deleted or anonymised once no longer required for operational or security purposes.

When personal data is no longer required, 100cuci88 will securely delete or anonymise it in accordance with our data disposal procedures.

10 Data Security

100cuci88 implements appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of sensitive account and payment information;
• Role-based access controls ensuring that only authorised staff can access personal data, on a need-to-know basis;
• Two-factor authentication options for member account login;
• Regular security audits and vulnerability assessments of our platform infrastructure;
• Staff training on data protection obligations and information security best practices.

While we take all reasonable steps to protect your data, no internet-based system is entirely free from security risks. Members are strongly encouraged to use a strong, unique password for their 100cuci88 account and to enable two-factor authentication where available. You are responsible for maintaining the confidentiality of your account credentials.

11 Cookies & Tracking Technologies

100cuci88 uses cookies and similar tracking technologies on our Platform to enhance your user experience, maintain session continuity, and collect analytical data. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used by 100cuci88:

11.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as account login sessions, shopping cart functionality, and security features. These cookies cannot be disabled without significantly impairing your use of the Platform.

11.2 Performance & Analytics Cookies

These cookies collect anonymised or aggregated information about how visitors use the Platform, such as which pages are visited most often and how users navigate between sections. This data helps us improve the Platform's performance and usability. No individually identifying data is collected by these cookies.

11.3 Functional Cookies

Functional cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and login details (where you have opted to save them). These cookies improve your experience by reducing the need to re-enter information on repeat visits.

11.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse some or all cookies, or to delete cookies that have already been stored on your device. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

12 Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 100cuci88:

• Right of Access: You have the right to request a copy of the personal data that 100cuci88 holds about you, along with information about how it is processed;
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data about you be corrected or completed;
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. Note that this right may be limited where we are required to retain data for legal or regulatory reasons;
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy;
• Right to Portability: Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, subject to our ability to demonstrate compelling legitimate grounds;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via Live Chat or email. We will respond to all verifiable data subject requests within a reasonable timeframe. We may need to verify your identity before processing any request.

13 Minors & Age Policy

The 100cuci88 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not attempt to register an account or use the Platform.

If 100cuci88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have accessed the Platform and provided personal data, please notify us immediately via our support channels.

14 Third-Party Links & Services

The 100cuci88 Platform may, in certain contexts, reference or display information about third-party services such as payment providers. Where third-party services are accessed through or in connection with the Platform, please be aware that those third parties operate under their own privacy policies and data handling practices, for which 100cuci88 bears no responsibility.

We encourage you to review the privacy policies of any third-party services you engage with, including your Malaysian banking provider (e.g., Maybank, CIMB, Public Bank, or Hong Leong) and your preferred e-wallet service (e.g., Touch 'n Go eWallet, Boost, or GrabPay), to understand how they handle your personal data independently.

15 Policy Amendments

100cuci88 reserves the right to update or amend this Privacy Policy at any time. When we make changes to this Policy, we will update the "Last Updated" date displayed at the top of this page and, where the changes are material, we will provide notice to registered Members via email or through a visible notification on the Platform.

We encourage all Members to review this Privacy Policy periodically to stay informed of how we collect, use, and protect your personal information. Your continued use of the Platform following the posting of changes to this Policy constitutes your acceptance of those changes.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 100cuci88 handles your personal data, please contact us using the details below. We will endeavour to respond to all privacy-related enquiries within five (5) business days.

• Live Chat: Available 24/7 directly on the 100cuci88 Platform — response within 3–5 minutes on average
• Email: [email protected] — displayed as plain text only, not a clickable link
• Languages Supported: English, Bahasa Melayu, and Mandarin (中文)